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SREcon18 EMEA

Jennifer Petoff

Google Portugal
Director, SRE Education
Dublin, Ireland

Jennifer Petoff is Director of Google Cloud Platform (GCP) & Technical Infrastructure (TI) Education and is based in Lisbon, Portugal. She leads training programs for Google's GCP and TI Engineering Teams. Jennifer is one of the co-editors of the best-selling book, Site Reliability Engineering: How Google Runs Production Systems; lead author of Training Site Reliability Engineers: What Your Organization Needs to Create a Learning Program; and is a regular speaker at DevOps and SRE conferences around the world.

09:40 CEST

SRE Theory vs. Practice: A Song of Ice and TireFire 0 - Rheinlandsaal BallroomJohn Looney • Corey Quinn

10:50 CEST

Break with Refreshments Rheinlandsaal Foyer

11:20 CEST

What Makes a Good SRE: Findings from the SRE Survey 1 - Rheinlandsaal Ballroom ADawn Parzych The Silver Lining Consortium: Post-Mortems for the Rest of Us 2 - Rheinlandsaal Ballroom BCNiall Murphy

12:00 CEST

Sustainability Starts Early: Creating a Great Ops Internship 1 - Rheinlandsaal Ballroom AFatema Boxwala

14:50 CEST

Y2K and Other Disappointing Disasters: Risk Reduction and Harm Mitigation 1 - Rheinlandsaal Ballroom AHeidi Waterhouse

16:00 CEST

Your System Has Recovered from an Incident, but Have Your Developers? 1 - Rheinlandsaal Ballroom AJaime Woo

16:45 CEST

Against On-Call: A Polemic 1 - Rheinlandsaal Ballroom ANiall Murphy

18:00 CEST

Lightning Talks 1 - Rheinlandsaal Ballroom A

19:00 CEST

Happy Hour ~Aristoteles, Platon, and Sokrates Rooms and Rheinlandsaal Ballroom Foyer

09:00 CEST

Dealing with Dark Debt: Lessons Learnt at Goldman Sachs 1 - Rheinlandsaal Ballroom AVanessa Yiu Developing Effective Service Level Indicators and Service Level ObjectivesFULL 3 - Hegel RoomKristina Bennett • Liz Fong-Jones • Daniel Quinlan • Gwendolyn Stockman • Stephen Thorne

09:55 CEST

Halt and Don’t Catch Fire 1 - Rheinlandsaal Ballroom Aeffie mouzeli

10:30 CEST

Break with Refreshments Rheinlandsaal Foyer

12:00 CEST

Building a Fellowship Program to Mentor and Grow Your SRE Team 1 - Rheinlandsaal Ballroom ATom Spiegelman

12:30 CEST

Luncheon ~Aristoteles, Platon, and Sokrates Rooms

14:00 CEST

Managing Misfortune for Best Results 1 - Rheinlandsaal Ballroom AKieran Barry Care and Feeding of Data Processing Pipelines 2 - Rheinlandsaal Ballroom BCritasodt

14:45 CEST

Clearing the Way for SRE in the Enterprise 1 - Rheinlandsaal Ballroom ADamon Edwards

15:30 CEST

Break with Refreshments Rheinlandsaal Foyer

16:00 CEST

The Math behind Project Scheduling, Bug Tracking, and Triage 1 - Rheinlandsaal Ballroom AAvery Pennarun Canarying Well: Lessons Learned from Canarying Large Populations 2 - Rheinlandsaal Ballroom BCŠtěpán Davidovič

16:45 CEST

Real World SLOs and SLIs: A Deep Dive 2 - Rheinlandsaal Ballroom BCElisa Binette • Matthew Flaming

17:30 CEST

Conference Reception ~Aristoteles, Platon, and Sokrates Rooms

20:00 CEST

SRE Training 3 - Hegel RoomJennifer Petoff

08:00 CEST

Morning Coffee and Tea Rheinlandsaal Foyer

09:00 CEST

I’m SRE and You Can Too!—A Fine Manual for Migrating Your Organization to the New Hotness 1 - Rheinlandsaal Ballroom ABlake Bisset • Jonah Horowitz

09:55 CEST

Lessons Learned—Data Driven Hiring 3 Years Later 1 - Rheinlandsaal Ballroom AChris Stankaitis Capacity Planning in Four Parts: Telling the Future without a Crystal Ball 2 - Rheinlandsaal Ballroom BCEvan Smith

10:30 CEST

Break with Refreshments Rheinlandsaal Foyer

11:45 CEST

This IS NOT Fine: Putting Out (Code) Fires 1 - Rheinlandsaal Ballroom AEmily Freeman

12:15 CEST

What Medicine Can Teach Us about Being On-Call 1 - Rheinlandsaal Ballroom ADaniel Turner

12:40 CEST

Luncheon ~Aristoteles, Platon, and Sokrates Rooms

14:00 CEST

Observability for Emerging Infra: What Got You Here Won't Get You There 1 - Rheinlandsaal Ballroom ACharity Majors

14:50 CEST

Deploying SRE Training Best Practices to Production: What We Learned (a.k.a. Strapping Jetpacks on Unicorns, the Postmortem) 1 - Rheinlandsaal Ballroom AJennifer Petoff

15:30 CEST

Break with Refreshments Rheinlandsaal Foyer

16:00 CEST

SRE for Good: Engineering Intersections between Operations and Social Activism 0 - Rheinlandsaal BallroomLiz Fong-Jones • Emily Gorcenski

17:00 CEST

Junior Engineers Are Features, Not Bugs 0 - Rheinlandsaal BallroomKate Taggart